Privacy Policy

Last updated: [date]

This Privacy Policy explains how Talent-Hub.co, operated by [Legal Entity Name] (“we”, “us”, “our”), collects, uses and protects your personal information when you use our Platform.

1. Information we collect

• Account information — name, email, password, phone number.
• Profile / listing information — business details, description, portfolio, location, contact details, pricing (for Providers).
• Content — messages, enquiries, reviews and anything else you submit.
• Payment information — handled by our payment provider; we do not store full card details.
• Usage & device data — IP address, browser, pages viewed and similar analytics data.
• Cookies — see the Cookies section below.

2. How we use your information

• To create and manage your account and Listing.
• To operate the directory, including search, enquiries and reviews.
• To process subscription payments and send service notifications.
• To provide support and respond to your messages.
• To improve and secure the Platform and prevent fraud or abuse.
• To send updates or marketing where you have agreed (you can opt out anytime).

3. How we share information

We share information only as needed to run the Platform:

• Publicly — Provider Listing details (name, services, portfolio, public contact info) are visible to users.
• Service providers — hosting, payment processing, maps, email and analytics partners, under appropriate safeguards.
• Legal reasons — where required by law or to protect our rights and users.

We do not sell your personal information.

4. Cookies & tracking

We use cookies and similar technologies to keep you logged in, remember preferences and understand how the Platform is used. You can control cookies through your browser settings; disabling some may affect functionality. [Add a cookie banner / consent tool if required.]

5. Third-party services

The Platform may use third parties such as a payment gateway, Google Maps, analytics and social media. Their use of your data is governed by their own privacy policies. We encourage you to review them.

6. Data retention

We keep personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes and enforce our agreements. You may request deletion as described below.

7. Your rights & choices

Subject to applicable law, you may access, correct or delete your personal information, object to or restrict certain processing, and withdraw consent. You can update most details in your account, or contact us to make a request. You can unsubscribe from marketing emails at any time.

8. Data security

We use reasonable technical and organisational measures to protect your information. No system is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to address any incidents promptly.

9. Children’s privacy

The Platform is intended for users aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us and we will remove it.

10. International transfers

Your information may be processed or stored outside Namibia by our service providers. Where this happens, we take steps to ensure appropriate protection consistent with applicable law.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version with an updated date and, where appropriate, notify you of significant changes.

12. Contact us

For privacy questions or requests, contact us at [[email protected]] or [postal address], Namibia.